Leasing solutions
Wyoming-based Rent Concepts was in a conundrum. How to lease rental units virtually/remotely, with real people.
How we helped them
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How we helped them -
Costs associated with leasing had started to increase, almost at an exponential rate.
No-shows, repeat showings and Agent fees started to creep into the equation, making it necessary to find alternative paths. Virtual showings sounded great, but they presented a range of new challenges such as security and end-user confusion.
We embarked on developing a plan that would reduce costs, elevate the prospect experience, and improve the lead-to-tenant conversion ratio. With a combination of access technology, web design, rate research, elegant advertising campaigns, human-powered phone and email communication, and on-demand agent showings - we were able to drastically streamline the entire leasing process and build a better community.
First-things-first
We assigned a team of remote leasing agents that handled all incoming phone calls, email inquiries, chats, and text messages.
What we built
A. Realtime rental-rate analysis ensuring maximized pricing.
B. Elegant web Listing pages to showcase each unit.
C. A network of on-demand Showing Agents.
D. Custom lockboxes and other keyless systems.
